We will collect personal information submitted by you through the Website, information on your browsing activity when using the Website, any communication with The Property Crowd directly via writing, phone or email and information obtained through your use of the Services. We may supplement the information you provide us with information we receive from third parties.
We may, in addition to other information, collect the following general information (General Information) about you:
In addition to the General Information outlined above, we may collect information such as your bank account number and other financial information (Financial Information) from you.
If you choose not to provide information when we ask for it, you may not be able to utilise the Website or the services.
The information that we collect from you (whether General Information or Financial Information) may be used for a number of purposes relating to our business, which include:
You also consent to The Property Crowd collecting, using and disclosing your personal information for the following purposes:
You authorise any third party to provide your personal information to us for any of these purposes.
You understand that if we disclose your personal information to a credit reporting agency, they may hold your information on their credit reporting database and use it for providing credit reporting services and for any other lawful purpose and they may disclose your information to their subscribers for the purpose of credit checking or debt collection or for any other lawful purpose.
We will take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.
We will hold your personal information both before and after the cancellation of your account, but only for so long as we are lawfully entitled to do so.
We will keep confidential all personal information collected about you. The only exceptions to this are:
We may set and access Cookies on your computer. "Cookies" are text files placed on your computer for the purpose of collecting non-personal visitor behaviour information and information about your operating system, domain name and IP address. The information collected is anonymous and is used for the purpose of understanding how you use the Website to enable us to enhance your online experience.
You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. In addition, you may delete Cookies that have already been placed on your hard drive. For further details please consult the help menu in your browser. Disabling or deleting Cookies may prevent you from using the full range of services available on the Website.
If you are a member of The Property Crowd, you may access some of the personal information that we hold about you in the "Dashboard" section of the Website.
You may request access to all of the personal information that we hold about you by contacting us at:
Privacy Officer, The Property Crowd Limited, 87b College Hill, Freemans Bay, Auckland 1011
Please quote your name, email and customer number along with a brief description of the information you would like a copy of. The Property Crowd reserves the right to make further enquiries to identify the person making a request for information.
If the information held by us is inaccurate, incomplete or not up to date, you may ask us to correct the information.
You can do this by either personally updating the information contained within the "Investor Portal" section of the Website or where this is not possible, you can advise us of the correct information by contacting us at one of the addresses described above.